Overview
Our refund and returns policy lasts 14 days from the date the product is delivered to you. If 14 days have passed since the delivery, we can’t offer you a refund or exchange.
To be eligible for a return, the clothing item must be:
- Unused
- In the same condition as when you received it
- With all original tags attached
- In its original packaging
We do not accept returns for:
- Items without tags
- Damaged or altered clothing
- Any item that is returned after 14 days of delivery
Return Process
To initiate a return, please follow these steps:
- Contact Us at vanyacreationsin7688@gmail.com within 14 days of receiving the product, mentioning your order number and reason for return.
- Ship the item back to:
45, Saini Colony, Sanganer, Jaipur, Rajasthan, India 302029. - You will be responsible for the return shipping costs.
Refunds
Once we receive and inspect your returned product, we will notify you via email about the status of your refund.
If approved, your refund will be processed within 5 working days, and the amount will be credited back to your original method of payment.
Conditions for Refund
Please note that refunds will only be issued if:
- The clothing item is in its original condition
- The item has not been worn, washed, or altered
- Tags are intact
Late or Missing Refunds
If you haven’t received your refund after 5 working days, please:
- Check your bank account.
- Contact your credit card company, as processing times may vary.
- Reach out to your bank for further information.
If you’ve completed these steps and still haven’t received your refund, contact us at vanyacreationsin7688@gmail.com.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, email us at vanyacreationsin7688@gmail.com.
Sale Items
Please note that sale items cannot be refunded. Only regular priced items are eligible for refunds.
Shipping Returns
To return your product, please mail it to:
45, Saini Colony, Sanganer, Jaipur, Rajasthan, India 302029.
You will be responsible for covering the return shipping costs. These costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For high-value items, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Need help?
For questions regarding refunds, returns, or exchanges, please contact us at vanyacreationsin7688@gmail.com.